Terms and privacy
Required for trust, for E-E-A-T, and by the payment gateways.
Terms of use
By using the Am Qasim Restaurants website you agree to these terms. The content shown — text, images and logos — is owned by Am Qasim Restaurants Company and may not be republished or used commercially without written permission.
Prices and availability
Prices are shown in Saudi riyals and include VAT unless stated otherwise. Prices, calories and preparation times may differ from one branch to another, which is why we show them for the branch you choose. Item availability depends on the kitchen’s readiness at the time of ordering.
Ordering and cancellation policy
An order can be cancelled free of charge before preparation starts. Once preparation has started it can’t be cancelled, because items are prepared to order. If your order arrives incorrect or incomplete, contact the branch within an hour of receiving it and we will put it right with a replacement or a refund.
Privacy policy
We collect only the data needed to complete your order: your name, mobile number, delivery address and order history. We don’t sell this data or share it with third parties, except with our delivery partner and payment gateway provider, and only as far as needed to fulfil the order.
Location
We ask for access to your location for one purpose only: showing your nearest branch and its status. We don’t store your coordinates or use them for marketing, and you can decline and choose a branch manually with no difference in service.
Cookies
We use cookies to remember the branch you chose and what’s in your cart, and to measure how the site performs. You can turn them off in your browser settings, but your branch choice will then reset on every visit.
Your rights
You have the right to request a copy of your data or have it deleted entirely. Send your request to info@am-qasim.com and we will respond within thirty days.
Company details
Am Qasim Restaurants Company. The commercial registration number, VAT number and head-office address are added here from the client’s details before launch — they are required by Saudi payment gateways and are a key trust signal for Google.